Review Hijack / ASIN Hijack - Reported multiple times! Amazon have done nothing about it!
Really disappointed in Amazon. Chinese seller has created a listing for a new product using a previous ASIN. this 'new to the market product' now has over 400 reviews all of which are for a completely different product to the one they are selling. I believe this is called review/ ASIN hijacking?. I have reported it at least 30 times and Amazon have done nothing, even though its against seller guidelines. Our brand is being personally affected by this and we have seen at least 40-50% loss in sales as soon as this product came on. The ASIN in questions is B0DZ2C151C . Does anyone know what we can do for Amazon to actually take action?
Review Hijack / ASIN Hijack - Reported multiple times! Amazon have done nothing about it!
Really disappointed in Amazon. Chinese seller has created a listing for a new product using a previous ASIN. this 'new to the market product' now has over 400 reviews all of which are for a completely different product to the one they are selling. I believe this is called review/ ASIN hijacking?. I have reported it at least 30 times and Amazon have done nothing, even though its against seller guidelines. Our brand is being personally affected by this and we have seen at least 40-50% loss in sales as soon as this product came on. The ASIN in questions is B0DZ2C151C . Does anyone know what we can do for Amazon to actually take action?
1 reply
Emma_Amazon
Hello @Seller_gKMNfTnxwxjCK,
although I cannot promise anything, I'd like to have a closer look at this. Could you please share at least one case ID here where you explained this issue to Seller Support?
Best,
Emma
