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Seller_KjrXQmEoEEO8b

suspenddd

What should be done for the product originality of the product. I could not meet with the customer representative. closed now

What should I do

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31 replies
Tags:Product compliance
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Seller_KjrXQmEoEEO8b

suspenddd

What should be done for the product originality of the product. I could not meet with the customer representative. closed now

What should I do

Tags:Product compliance
10
743 views
31 replies
Reply
0 replies
user profile
Leila_Amazon

Hello @Seller_KjrXQmEoEEO8b

My name is Leila from Seller Forum, I am happy to help you today with your problem. Thank you for using seller forum.

Looks like your account is enforced because of a product authenticity issue. For this, you need to provide invoices with the requirements below:

-Invoices issued in the last 365 days

-Reflect sales volume during the last 365 days since the enforcement date.

-Include contact information for supplier AND buyer, including name, phone number, address, and websites

-File formats must meet either .pdf, .jpg, .png, or .gif files

-These documents must be authentic and unaltered; however Sellers can remove pricing information or circle/highlight the ASIN in question.

I understand that you are a drop shipper, in that case you can submit your drop shipping aggreement you signed with your supplier about the brand/ASIN.

Thank you for your post. I hope my response is beneficial towards your business.

Regards,

Leila

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Seller_KjrXQmEoEEO8b

suspenddd

What should be done for the product originality of the product. I could not meet with the customer representative. closed now

What should I do

743 views
31 replies
Tags:Product compliance
10
Reply
user profile
Seller_KjrXQmEoEEO8b

suspenddd

What should be done for the product originality of the product. I could not meet with the customer representative. closed now

What should I do

Tags:Product compliance
10
743 views
31 replies
Reply
user profile

suspenddd

by Seller_KjrXQmEoEEO8b

What should be done for the product originality of the product. I could not meet with the customer representative. closed now

What should I do

Tags:Product compliance
10
743 views
31 replies
Reply
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user profile
Leila_Amazon

Hello @Seller_KjrXQmEoEEO8b

My name is Leila from Seller Forum, I am happy to help you today with your problem. Thank you for using seller forum.

Looks like your account is enforced because of a product authenticity issue. For this, you need to provide invoices with the requirements below:

-Invoices issued in the last 365 days

-Reflect sales volume during the last 365 days since the enforcement date.

-Include contact information for supplier AND buyer, including name, phone number, address, and websites

-File formats must meet either .pdf, .jpg, .png, or .gif files

-These documents must be authentic and unaltered; however Sellers can remove pricing information or circle/highlight the ASIN in question.

I understand that you are a drop shipper, in that case you can submit your drop shipping aggreement you signed with your supplier about the brand/ASIN.

Thank you for your post. I hope my response is beneficial towards your business.

Regards,

Leila

00
Follow this discussion to be notified of new activity
user profile
Leila_Amazon

Hello @Seller_KjrXQmEoEEO8b

My name is Leila from Seller Forum, I am happy to help you today with your problem. Thank you for using seller forum.

Looks like your account is enforced because of a product authenticity issue. For this, you need to provide invoices with the requirements below:

-Invoices issued in the last 365 days

-Reflect sales volume during the last 365 days since the enforcement date.

-Include contact information for supplier AND buyer, including name, phone number, address, and websites

-File formats must meet either .pdf, .jpg, .png, or .gif files

-These documents must be authentic and unaltered; however Sellers can remove pricing information or circle/highlight the ASIN in question.

I understand that you are a drop shipper, in that case you can submit your drop shipping aggreement you signed with your supplier about the brand/ASIN.

Thank you for your post. I hope my response is beneficial towards your business.

Regards,

Leila

00
user profile
Leila_Amazon

Hello @Seller_KjrXQmEoEEO8b

My name is Leila from Seller Forum, I am happy to help you today with your problem. Thank you for using seller forum.

Looks like your account is enforced because of a product authenticity issue. For this, you need to provide invoices with the requirements below:

-Invoices issued in the last 365 days

-Reflect sales volume during the last 365 days since the enforcement date.

-Include contact information for supplier AND buyer, including name, phone number, address, and websites

-File formats must meet either .pdf, .jpg, .png, or .gif files

-These documents must be authentic and unaltered; however Sellers can remove pricing information or circle/highlight the ASIN in question.

I understand that you are a drop shipper, in that case you can submit your drop shipping aggreement you signed with your supplier about the brand/ASIN.

Thank you for your post. I hope my response is beneficial towards your business.

Regards,

Leila

00
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