suspenddd
What should be done for the product originality of the product. I could not meet with the customer representative. closed now
What should I do
suspenddd
What should be done for the product originality of the product. I could not meet with the customer representative. closed now
What should I do
0 replies
Seller_ZJhFeE3tNKzfh
not a clue what you are asking, sorry.
Leila_Amazon
Hello @Seller_KjrXQmEoEEO8b
My name is Leila from Seller Forum, I am happy to help you today with your problem. Thank you for using seller forum.
Looks like your account is enforced because of a product authenticity issue. For this, you need to provide invoices with the requirements below:
-Invoices issued in the last 365 days
-Reflect sales volume during the last 365 days since the enforcement date.
-Include contact information for supplier AND buyer, including name, phone number, address, and websites
-File formats must meet either .pdf, .jpg, .png, or .gif files
-These documents must be authentic and unaltered; however Sellers can remove pricing information or circle/highlight the ASIN in question.
I understand that you are a drop shipper, in that case you can submit your drop shipping aggreement you signed with your supplier about the brand/ASIN.
Thank you for your post. I hope my response is beneficial towards your business.
Regards,
Leila