Wir haben jetzt das Feedback:

We have concluded that your product is not regulated as Dangerous Goods (Hazmat). All of our fulfilment centres are eligible to receive and ship your product.

... und die identische Fehlermeldung ist immer noch da.

Gibts es noch weitere Ideen?

From my own experience, this happens, for example, when products are classified as dangerous goods and therefore have to be recalled. Unfortunately, you get the feeling that once a product has been classified as dangerous goods (in my own experience, it was a foodstuff with alcohol content, i.e. not a dangerous good in the legal sense but for Amazon), then it sits somewhere as blocked stock that nobody wants to touch. In our case, it took months and countless cases for the goods to be returned. The only thing that helped us was to constantly open cases and pester the seller service team with the problem.

What time period are we talking about?

Are the goods ‘reserved’? If so, they may be transferred from distribution centres to different warehouses. Or the goods are checked because they are new goods or a dangerous goods check is carried out.