I complete video verification but did not get any email after that
hello,I complete video verification but did not get any email after that
2 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_Q3wM30NJ0a0OK,
I understand waiting for confirmation can be frustrating. According to the "Seller Identity Verification" help page here, the review process typically takes up to 3 business days from when Amazon receives your documents, and they'll email you with the result.
While you're waiting, there are a couple of things worth knowing from the "What to expect after you upload your document" section here:
- It's best not to resubmit documents or appeal during the review period
- If Amazon needs any clarification, they'll reach out within 2 business days
- They'll send all updates to the email address you provided during registration
Since you completed verification today (March 10), I'd suggest giving it until March 13 before reaching out to Seller Support.
Hope this helps explain what to expect! Let us know if you don't hear anything by Thursday.
Connor_Amazon
Hi @Seller_Q3wM30NJ0a0OK
Connor from Amazon here, I've looked at your account and latest appeal on my end.
I do see that our partner team has thoroughly reviewed your information and interview, but at this time the deactivation will remain in place.
If you have any further questions or concerns, please reach out to seller support directly.
Best,
Connor