hello everyone;

Amazon wants me to update the camping product customer_restriction_type option to uk_18_knife for the product you currently list, but it cannot solve this problem from the account because it does not exist.

it does not exist in the excel file (Inventory Files for Specific Categories). It just says age restriction is required and nothing else.

Dear Amazon Seller Support,

I am writing to request assistance with my deactivated pizza cutter listing.

Issue: I listed a pizza cutter for sale on Amazon.

Shortly after listing, I received a performance notification requiring me to change the "customer_restriction_type" attribute to "Uk_18_Knife."

I successfully updated the attribute through a flat file after considerable effort.

Despite the attribute update, my listing remains inactive.

Actions Taken: I contacted Seller Support and they confirmed the attribute update on their end.

I appealed the listing deactivation through Account Health, but received a generic response to update the attribute, which has already been done.

Request: I kindly request your assistance in resolving this issue. Since the attribute update is confirmed, please advise on the next steps to reinstate my pizza cutter listing.

Hello,

For the past 2 months one of my products has been unsellable due to amazon requesting that I do the UK_18_Knife attribute to the listing.

I have tried many ways including downloading a flat file and adding the customer_restriction_type to the flat file.

None of this has worked.

Please can someone help. Would be very much appreciated :)