Hi

How can I open a case regarding customer return .

What I have noticed that amazon refunding returns before item was received .

I have few orders that ripped off tags and some used the shoes and I don't know how to deal with that

Thanks guys

Hello,

I am looking for guidance on enabling Amazon's Inbound Placement Service (IPS) in my Seller Central account for the UK. My goal is to send all my shipments (pallets) to a single Amazon Fulfilment Centre (FC) instead of having them distributed across multiple locations.

When I navigate to Settings > Fulfilment by Amazon > Inbound Settings, I do not see any option to adjust the location or enable IPS. I understand this option is available for sellers in the USA, but I’m unsure if it is also available for the UK.

Is there a way to enable this service in the UK, or is it unavailable for UK-based sellers? Any insights or advice would be greatly appreciated.

Thank you!

From the 1st of August Amazon are going to charge VAT from the parent country ie: French VAT on French fees.

I spoke to Amazon VAT services yesterday and their previous reply.

Amazon VAT Services WILL NOT support reclaiming the VAT as their system only supports goods and not services.

Amazon VAT Services did not seem to know anything about the change coming in August. A different department apparently!

I would suggest every user of Amazon VAT Services opens a case on Seller Support in the hope they will take action quickly.