Chinese seller is selling counterfeit products under my listing

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Seller_94Z5PYd3lJ4sl

Chinese seller is selling counterfeit products under my listing

Hello,

I am the manufacturer of the items I sell and I have a trademark for my brand. Amazon is not accepting my brand registration for some reason, waited over a year for this.

Is there any other way to stop taking most of the sales by the cheaper Chinese-made product that has been selling under my listing? I have ordered the copy, it's made in China and has no

label or instructions with it. My listing says that the product is made in Europe. That's a feature. Chinese seller's copy is clearly labeled as made in China. So its not the same thing?

Can I do something ASAP? Or just have to fight another year to get my already fully registred trademark approved?

Thanks and be safe!

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1 reply
Tags:Brand Registry, Counterfeit, Counterfeit Crimes Unit, IP Accelerator, Intellectual property infringements
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1 reply
user profile
Sandy_Amazon

Hi @Seller_94Z5PYd3lJ4sl

My name is Sandy from the Community Manager team. I see 2 issues here.

1. Now being able to enrolled in Brand Registry

2. Not being able to use the Report a Violation tool since Brand is not accepted under Brand registry.

For issue 1. would you please share with me the most recent application ID? I would like to investigate to see if I can provide any insights.

For issue 2, you are taking the correct steps on completing a test buy and reporting as counterfeit. Test buys are the standard way to prove items are counterfeit. Please continue to report these through the Report Abuse tool.

Once we solve for issue 1. you will have access to the Brand Registry Report a Violation tool that will make it easier to report this issue under your trademark.

Sandy

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