numbers of tracking
Hello, I would like to know how to upload only one tracking number in my shipment to Amazon FBA, my provider sent me only one tracking number for the two boxes because it is only one shipment, but Amazon does not let me mount only one, it asks me for two different, how do I
3 replies
KJ_Amazon
Carrier and tracking information requirements
Hello @Seller_tVvLVslqd2YNo. Our seller help page has more information on your situation.
Why did I receive an error message that a unique tracking ID is required?
This error message appears when you enter the same tracking ID for different boxes in a small-parcel shipment. We require a unique tracking ID per box for these shipments. Some carriers provide a master tracking ID, however they should also provide a unique ID per box. If you did not receive all of the tracking IDs from your carrier, visit the carrier’s website or contact the carrier to get a full list of box tracking IDs.
