Withdrawing funds from our Amazon Account
HELLO THERE,
I AM NOT ABLE TO WITHDRAW FUNDS FROM MY AMAZON SELLING ACCOUNT TO MY BANK.
PLEASE CAN YOU HELP US?
THANK YOU!
Kind Regards,
Phil
6 replies
Seller_EJIX7rqDNQJi2
Is this the first time you sold something?
As a new seller who registered to sell on Amazon on or after 15th August 2016, you are subject to the Estimated Delivery date reserve.
The money you make from a sale will be held in your account for at least 7 days after the estimated delivery date of each order. Then, it will be added to your available balance and disbursed at your next scheduled settlement date (usually takes 2 weeks).
This is a permanent feature.
Here it is explained in a picture:
And here you can review the policy:
The only way how to receive your funds faster is by shipping using Amazon’s Integrated Carriers, found on this link:
https://sellercentral.amazon.co.uk/gp/help/202014610?language=en_GB&ref=ag_202014610_cont_G202124090
Then the following will apply:
Seller_egvam53MdzxqW
thank you for this Kika, however, our situation is that we have over £400 in our Amazon account that has not been transferred to our bank. we have fulfilled all orders months ago - without any problems.
do you have an actual email account for Amazon? Or is there a way to speak to a human being?
Seller_egvam53MdzxqW
Hi Kika,
Yes, we did have the Pro Selling Plan but cancelled due to this sort of thing to be honest.
Thank you for your assistance but it’s a case of going round in circles and not getting anywhere I’m afraid.
All whilst Amazon just withhold paying us what we are owed for several months now.
Thank you Kika,
Phil
