URGENT: Doncaster FBA Warehouse Causing Severe Financial Loss, Immediate Action Required
Hi Amazon Team,
This situation is completely unacceptable.
I have sent thousands of units across more than 10 listings to the Doncaster, UK fulfilment centre, and every single unit is stuck in “Reserved” status. It has been over two weeks with zero progress, zero activation, and zero accountability.
This inventory is SEASONAL. Because of Amazon’s failure to process stock, the season is now ending, and I am facing serious and irreversible financial loss.
If Doncaster warehouse is experiencing operational issues, WHY is Amazon still allowing sellers to create and route shipments to this fulfilment centre? Why are sellers being forced to suffer losses caused by Amazon’s internal problems?
Support responses have been useless. I am repeatedly told that Amazon “needs more time for investigation,” with no resolution, no deadline, and no ownership of responsibility. This is not a solution, it is avoidance.
Let me be very clear:
This delay is NOT the seller’s fault
The inventory was delivered successfully
Amazon is holding stock hostage without activation
Sellers are being financially damaged due to Amazon’s operational failure
Who is responsible for compensating sellers for these losses?
I am formally requesting FULL REIMBURSEMENT for the affected inventory if Amazon is unable to activate the stock immediately. This level of service is embarrassing for a company of Amazon’s scale.
If any Amazon manager or operations team member is reading this, contact me immediately. This issue requires urgent escalation, not scripted replies.
URGENT: Doncaster FBA Warehouse Causing Severe Financial Loss, Immediate Action Required
Hi Amazon Team,
This situation is completely unacceptable.
I have sent thousands of units across more than 10 listings to the Doncaster, UK fulfilment centre, and every single unit is stuck in “Reserved” status. It has been over two weeks with zero progress, zero activation, and zero accountability.
This inventory is SEASONAL. Because of Amazon’s failure to process stock, the season is now ending, and I am facing serious and irreversible financial loss.
If Doncaster warehouse is experiencing operational issues, WHY is Amazon still allowing sellers to create and route shipments to this fulfilment centre? Why are sellers being forced to suffer losses caused by Amazon’s internal problems?
Support responses have been useless. I am repeatedly told that Amazon “needs more time for investigation,” with no resolution, no deadline, and no ownership of responsibility. This is not a solution, it is avoidance.
Let me be very clear:
This delay is NOT the seller’s fault
The inventory was delivered successfully
Amazon is holding stock hostage without activation
Sellers are being financially damaged due to Amazon’s operational failure
Who is responsible for compensating sellers for these losses?
I am formally requesting FULL REIMBURSEMENT for the affected inventory if Amazon is unable to activate the stock immediately. This level of service is embarrassing for a company of Amazon’s scale.
If any Amazon manager or operations team member is reading this, contact me immediately. This issue requires urgent escalation, not scripted replies.
2 replies
Seller_ZVAz3d5lZuGid
@ A35E7K7GWEE7DY - 'This is NOT Amazon Team - If any Amazon manager or operations team member'
This is NOT Amazon Team, or manager or operations team - just a forum of other sellers and so we can do nothing.
You need to open a case with seller Support (good luck with that !), quote the case ID and then tag in some forum mods, OR try emailing the MD - managingdirector@amazon.co.uk
Angie_Amazon
Hello @Seller_ybcBr2MKYO149,
Thank you for sharing your experience with us!
In this case, I recommend you to contact seller support directly to take a look into your inventory situation and next steps. You can contact them clicking here.
— Angie
