Your account has been deactivated due to inactivity.

Hello @Seller_VRzJ5k0fUlnSn,

Thanks for using the Forums to get in touch with us. I do understand it can be confusing to complete the identity verification process.

I can offer some general guidance now. However, to provide you with specific, detailed assistance, I'd need either your case ID or performance notification. This would allow me to thoroughly research your situation with support from our teams.

Seller_VRzJ5k0fUlnSn

"Your account has been deactivated due to inactivity" please suggest me that what i should do. i have provided required documents for identity but not accepted.

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To complete identity verification, you need to verify the identity of the legal representative or beneficial owner registering the account.

The person registering the account, also known as primary contact person, will need to provide two documents - an identity document and an additional document.

• Identity document - A government-issued photo identity document that is used to confirm one’s identity, such as a passport or national ID. This document must match the proof of identity information selected under Identity data.

Additional document

• Business Licenses: We require a document that proves that your business is valid, such as a business license or equivalent business document. This is a government issued statement displaying information on your business.
• Proof of address: We collect a proof of address document, such as bank statement or credit card statement. A bank statement is an official document issued by your bank or other financial institution that summarizes your account activity over a certain period of time - typically one month.
• Additional documents for legal and compliance obligations. Based on your business' physical location or the store(s) in which you operate, we may request additional documents and information about your business.

Can you please tell me if you were able to provide the documents as explained above? I would like to help you figure this out. Please do prove a case ID for further investigation.

This will also give additional information: About the INFORM Consumers Act and Global seller identity verification

I look forward to your response. Thank you for reaching out on the Forums.

April