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Seller_G5FJfa4vSIczx

FBA Shipment Delays Receiving since February 14th and delivered on February 18th no change...

Hi Everybody,

I have 2 FBA shipments that seem to be facing odd delays:

FBA15LG3SR9T - This was marked as delivered on 14th Feb, receiving on the 20th but no change since.

FBA15LG5D54X - This was delivered on the 18th but no change from delivered.

I've had shipments received and checked in since it just seems to be these too that are really stuck in limbo.

Has anybody else had any experiences like this or can offer any advice?

I'll also tag the mods just in the hope that they can wave a magical fba wand and kick start something (please :D ) @Jameson_Amazon @Yujiro_Amazon@Dougal_Amazon @Ange_Amazon@Sandy_Amazon@NR_Amazon

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4 replies
Tags:FBA, Fulfilment, Fulfilment Centre, Lost shipment, Ship to FC
00
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user profile
Seller_G5FJfa4vSIczx

FBA Shipment Delays Receiving since February 14th and delivered on February 18th no change...

Hi Everybody,

I have 2 FBA shipments that seem to be facing odd delays:

FBA15LG3SR9T - This was marked as delivered on 14th Feb, receiving on the 20th but no change since.

FBA15LG5D54X - This was delivered on the 18th but no change from delivered.

I've had shipments received and checked in since it just seems to be these too that are really stuck in limbo.

Has anybody else had any experiences like this or can offer any advice?

I'll also tag the mods just in the hope that they can wave a magical fba wand and kick start something (please :D ) @Jameson_Amazon @Yujiro_Amazon@Dougal_Amazon @Ange_Amazon@Sandy_Amazon@NR_Amazon

Tags:FBA, Fulfilment, Fulfilment Centre, Lost shipment, Ship to FC
00
70 views
4 replies
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4 replies
user profile
NR_Amazon

@Seller_G5FJfa4vSIczx Hey there! Thanks so much for reaching out and sharing the details on your shipments — I can totally understand how frustrating it is to have inventory just sitting in limbo, especially when other shipments have been moving through just fine.

Here's what's likely happening and what you can do right now:

Check Your Shipment Status in Seller Central

  • Go to Inventory in Seller Central and select Manage FBA Shipments
  • From the Shipping Queue, click Track Shipment for each of your shipment IDs

On the Shipment Events page, look for one of these statuses:

  • Checked In – The fulfillment center has confirmed delivery, but inventory hasn't been processed yet
  • Receiving – Your items are being scanned and added to your fulfillment inventory
  • Closed – All inventory has been processed and is available for sale

Delays can be caused by:

Higher-than-usual shipment volumes at the fulfillment center

Labeling issues or barcodes that are difficult to scan

Products requiring additional prep or inspection

Inventory getting temporarily stuck in "FC Processing" or "Reserved" status

Unfortunately, the receiving process can't be manually expedited on our end, but there are next steps if things don't move soon.

When to Open a Support Case

If your shipments have been in receiving status for an extended period of time from the checked-in date, you have the option to open a case through Seller Support. This is the recommended path to get the right team investigating directly.

You can also check the Reconcile tab in your Shipping Queue once your shipment becomes eligible — this is where you can formally request an investigation into any discrepancies.

Hang tight — these situations do get resolved! If you open a support case and don't get traction, feel free to come back here with that Case ID!

NR_Amazon

01
user profile
Seller_ukx1K9S8cM6lK

same problem, shipments not even allowed (couriers companies waiting for a slot) and then after delivery, receiving is not happening at all. Not sure why amazon cannot fast track basic fundamental of FBA, its loss to amazon (as well) in real terms as seller will reduce advt when stock is low.

00
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user profile
Seller_G5FJfa4vSIczx

FBA Shipment Delays Receiving since February 14th and delivered on February 18th no change...

Hi Everybody,

I have 2 FBA shipments that seem to be facing odd delays:

FBA15LG3SR9T - This was marked as delivered on 14th Feb, receiving on the 20th but no change since.

FBA15LG5D54X - This was delivered on the 18th but no change from delivered.

I've had shipments received and checked in since it just seems to be these too that are really stuck in limbo.

Has anybody else had any experiences like this or can offer any advice?

I'll also tag the mods just in the hope that they can wave a magical fba wand and kick start something (please :D ) @Jameson_Amazon @Yujiro_Amazon@Dougal_Amazon @Ange_Amazon@Sandy_Amazon@NR_Amazon

70 views
4 replies
Tags:FBA, Fulfilment, Fulfilment Centre, Lost shipment, Ship to FC
00
Reply
user profile
Seller_G5FJfa4vSIczx

FBA Shipment Delays Receiving since February 14th and delivered on February 18th no change...

Hi Everybody,

I have 2 FBA shipments that seem to be facing odd delays:

FBA15LG3SR9T - This was marked as delivered on 14th Feb, receiving on the 20th but no change since.

FBA15LG5D54X - This was delivered on the 18th but no change from delivered.

I've had shipments received and checked in since it just seems to be these too that are really stuck in limbo.

Has anybody else had any experiences like this or can offer any advice?

I'll also tag the mods just in the hope that they can wave a magical fba wand and kick start something (please :D ) @Jameson_Amazon @Yujiro_Amazon@Dougal_Amazon @Ange_Amazon@Sandy_Amazon@NR_Amazon

Tags:FBA, Fulfilment, Fulfilment Centre, Lost shipment, Ship to FC
00
70 views
4 replies
Reply
user profile

FBA Shipment Delays Receiving since February 14th and delivered on February 18th no change...

by Seller_G5FJfa4vSIczx

Hi Everybody,

I have 2 FBA shipments that seem to be facing odd delays:

FBA15LG3SR9T - This was marked as delivered on 14th Feb, receiving on the 20th but no change since.

FBA15LG5D54X - This was delivered on the 18th but no change from delivered.

I've had shipments received and checked in since it just seems to be these too that are really stuck in limbo.

Has anybody else had any experiences like this or can offer any advice?

I'll also tag the mods just in the hope that they can wave a magical fba wand and kick start something (please :D ) @Jameson_Amazon @Yujiro_Amazon@Dougal_Amazon @Ange_Amazon@Sandy_Amazon@NR_Amazon

Tags:FBA, Fulfilment, Fulfilment Centre, Lost shipment, Ship to FC
00
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4 replies
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NR_Amazon

@Seller_G5FJfa4vSIczx Hey there! Thanks so much for reaching out and sharing the details on your shipments — I can totally understand how frustrating it is to have inventory just sitting in limbo, especially when other shipments have been moving through just fine.

Here's what's likely happening and what you can do right now:

Check Your Shipment Status in Seller Central

  • Go to Inventory in Seller Central and select Manage FBA Shipments
  • From the Shipping Queue, click Track Shipment for each of your shipment IDs

On the Shipment Events page, look for one of these statuses:

  • Checked In – The fulfillment center has confirmed delivery, but inventory hasn't been processed yet
  • Receiving – Your items are being scanned and added to your fulfillment inventory
  • Closed – All inventory has been processed and is available for sale

Delays can be caused by:

Higher-than-usual shipment volumes at the fulfillment center

Labeling issues or barcodes that are difficult to scan

Products requiring additional prep or inspection

Inventory getting temporarily stuck in "FC Processing" or "Reserved" status

Unfortunately, the receiving process can't be manually expedited on our end, but there are next steps if things don't move soon.

When to Open a Support Case

If your shipments have been in receiving status for an extended period of time from the checked-in date, you have the option to open a case through Seller Support. This is the recommended path to get the right team investigating directly.

You can also check the Reconcile tab in your Shipping Queue once your shipment becomes eligible — this is where you can formally request an investigation into any discrepancies.

Hang tight — these situations do get resolved! If you open a support case and don't get traction, feel free to come back here with that Case ID!

NR_Amazon

01
user profile
Seller_ukx1K9S8cM6lK

same problem, shipments not even allowed (couriers companies waiting for a slot) and then after delivery, receiving is not happening at all. Not sure why amazon cannot fast track basic fundamental of FBA, its loss to amazon (as well) in real terms as seller will reduce advt when stock is low.

00
Follow this discussion to be notified of new activity
user profile
NR_Amazon

@Seller_G5FJfa4vSIczx Hey there! Thanks so much for reaching out and sharing the details on your shipments — I can totally understand how frustrating it is to have inventory just sitting in limbo, especially when other shipments have been moving through just fine.

Here's what's likely happening and what you can do right now:

Check Your Shipment Status in Seller Central

  • Go to Inventory in Seller Central and select Manage FBA Shipments
  • From the Shipping Queue, click Track Shipment for each of your shipment IDs

On the Shipment Events page, look for one of these statuses:

  • Checked In – The fulfillment center has confirmed delivery, but inventory hasn't been processed yet
  • Receiving – Your items are being scanned and added to your fulfillment inventory
  • Closed – All inventory has been processed and is available for sale

Delays can be caused by:

Higher-than-usual shipment volumes at the fulfillment center

Labeling issues or barcodes that are difficult to scan

Products requiring additional prep or inspection

Inventory getting temporarily stuck in "FC Processing" or "Reserved" status

Unfortunately, the receiving process can't be manually expedited on our end, but there are next steps if things don't move soon.

When to Open a Support Case

If your shipments have been in receiving status for an extended period of time from the checked-in date, you have the option to open a case through Seller Support. This is the recommended path to get the right team investigating directly.

You can also check the Reconcile tab in your Shipping Queue once your shipment becomes eligible — this is where you can formally request an investigation into any discrepancies.

Hang tight — these situations do get resolved! If you open a support case and don't get traction, feel free to come back here with that Case ID!

NR_Amazon

01
user profile
NR_Amazon

@Seller_G5FJfa4vSIczx Hey there! Thanks so much for reaching out and sharing the details on your shipments — I can totally understand how frustrating it is to have inventory just sitting in limbo, especially when other shipments have been moving through just fine.

Here's what's likely happening and what you can do right now:

Check Your Shipment Status in Seller Central

  • Go to Inventory in Seller Central and select Manage FBA Shipments
  • From the Shipping Queue, click Track Shipment for each of your shipment IDs

On the Shipment Events page, look for one of these statuses:

  • Checked In – The fulfillment center has confirmed delivery, but inventory hasn't been processed yet
  • Receiving – Your items are being scanned and added to your fulfillment inventory
  • Closed – All inventory has been processed and is available for sale

Delays can be caused by:

Higher-than-usual shipment volumes at the fulfillment center

Labeling issues or barcodes that are difficult to scan

Products requiring additional prep or inspection

Inventory getting temporarily stuck in "FC Processing" or "Reserved" status

Unfortunately, the receiving process can't be manually expedited on our end, but there are next steps if things don't move soon.

When to Open a Support Case

If your shipments have been in receiving status for an extended period of time from the checked-in date, you have the option to open a case through Seller Support. This is the recommended path to get the right team investigating directly.

You can also check the Reconcile tab in your Shipping Queue once your shipment becomes eligible — this is where you can formally request an investigation into any discrepancies.

Hang tight — these situations do get resolved! If you open a support case and don't get traction, feel free to come back here with that Case ID!

NR_Amazon

01
Reply
user profile
Seller_ukx1K9S8cM6lK

same problem, shipments not even allowed (couriers companies waiting for a slot) and then after delivery, receiving is not happening at all. Not sure why amazon cannot fast track basic fundamental of FBA, its loss to amazon (as well) in real terms as seller will reduce advt when stock is low.

00
user profile
Seller_ukx1K9S8cM6lK

same problem, shipments not even allowed (couriers companies waiting for a slot) and then after delivery, receiving is not happening at all. Not sure why amazon cannot fast track basic fundamental of FBA, its loss to amazon (as well) in real terms as seller will reduce advt when stock is low.

00
Reply
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