Out of the blue in March, we started receiving a monthly invoice for FBA Canada Merchant VAT Invoice for a few pennies each month (our last statement was $0.11).

We do not sell on Amazon.CA and have disabled Remote Fulfillment (aka NARF). We only sell into USA, where we are registered as a business. We have no presence whatsoever in Canada or on Amazon.CA.

Why am I getting these invoices given we don't do anything on Amazon.ca or sell into canada? Do we actually need to pay $0.11 per month Canada?

Any help much appreciated! Thank you!

Hi amazon mods and fellow sellers,

We have received notice for one IP violation about one listing.

We bought the book directly from the brand owner with commercial invoice. May be the different departments of this publishers have no coordination between them. We have submitted the original invoice to amazon as appeal and proof.

But they have again and again rejected it. How to go about it please. The invoice submitted states clearly the publisher/company's name, the buyer name, the book title, the invoice date and quantity.

Your help will be appreciated. We are telling the publishers to withdraw their complaint, which they are agreeing to, but is taking a little longer.

thanks,

ns

I am using the VAT service provided by Amazon. My application has been submitted to the UK government and it apparently takes a month or so.

However, every week or two I get an email from Amazon saying "We have found that you have violated a policy, so that your account is at risk of being deactivated."

In the email, it says that my invoice defect rate is over 5%:

"""

Why did I receive this message?

We have observed that your Invoice Defect Rate has exceeded the threshold of 5%. The Invoice Defect Rate is all orders from Amazon Business customers for which an invoice was not uploaded within one business day after shipment as a percentage of total orders from Amazon Business customers. The Amazon Business invoicing policy can be found here.

What can I do to avoid account deactivation?

Please ensure that you no longer violate the above policy by providing Amazon Business customers with a valid VAT invoice (or a receipt, if you are not legally obliged to issue a VAT invoice) for each order within one business day after order dispatch is confirmed. You do not need to submit a plan of action to us at this time.

"""

However, I don't have mu VAT yet so I can't fix it. Is there a way to prevent suspension?