Brand name and seller support
I thought I would have a go at selling on Amazon so once my seller account was activated I filled in the form for a brand name approval. However just minutes later I get a denied message telling me that the name was miss-using a brands intellectual property rights. I have been using this name for years and I own both .co.uk and .com domains. I have checked and found that the brand name is not a registered trademark in the UK nor have I found it in the U.S.A. After replying to seller support and asking for further help and an explanation, all I am getting is the first denied replay pasted in response to every message I send. If there is no trademark then what else could it be?
Brand name and seller support
I thought I would have a go at selling on Amazon so once my seller account was activated I filled in the form for a brand name approval. However just minutes later I get a denied message telling me that the name was miss-using a brands intellectual property rights. I have been using this name for years and I own both .co.uk and .com domains. I have checked and found that the brand name is not a registered trademark in the UK nor have I found it in the U.S.A. After replying to seller support and asking for further help and an explanation, all I am getting is the first denied replay pasted in response to every message I send. If there is no trademark then what else could it be?
3 replies
Seller_iZL0ysZFrLJmN
I'm assuming the same as thirtythreeandathird re Wafertoppers Brand name, but there doesn't seem to be any trademark for waftertoppers in UK at all. If you haven't got it, then you can't register your brand. It might be that they've cut and pasted the wrong section in reply to you, but you need to have at least applied for the trademark before you can apply to be a Brand on Amazon.
Dougal_Amazon
Hello @Seller_B63d9csafitJz,
My name is Dougal from the Community Manager Team and I would be happy to look into this for you and see what your next steps are.
Please, can you share the case ID of the case you are referencing here? I will review and see where to go from there.
Best, Dougal