Countries
Read only
seller account is blocked
Hello
My seller account is blocked. I can't do anything and I can't understand the reason. Also, I still have not been paid funds from sales in the amount of €231.36
All my contacts are answered automatically!!!
Please let the person know what I have to do. As a last resort, if you don’t want to activate my account, then pay me my money!!!
3 replies
Seller_C8XxwTXrjLw11
Thats the problem. You need to understand it, to activate the acount. And you need to activate it to get the payout...
Seller_OPDKGLSTHfqlh
You can join us in a class action lawsuit against Amazon if they hold your money and you sent the goods or if there are indications that they discriminate against you for trading on the platform.
Seweryn_Amazon
Hello @Seller_0w7LMezYAMCAF
My name is Seweryn.
Thank you for your post and we are very sorry to hear about your issue with account deactivation and funds.
Amazon will always send seller Performance Notifications with explanation of the issue. Please review them to understand the issue. You will be able to find an email address to request your funds there as well. We advise to review all Performance Notifications in all Marketplaces and not only Germany.
To access Performance Notifications please follow:
Open Menu on the left + Performance + Performance Notifications
If this will not be helpful please raise a case with Amazon via Help page. The team will be able to explain your issue in more details.
You can use the below link:
https://sellercentral-europe.amazon.com/help/center
I hope you will be able to resolve your issue very soon.
Have a great day.
Seweryn
Similar Discussions
