HELP! A Problem Occurred when Logging in to an Account

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Seller_zxBLbZKXuiU95

HELP! A Problem Occurred when Logging in to an Account

Every four or five hours I need an otp to log in, but I don’t have the phone that got the otp, someone else has it. So it’s very inconvenient. Have any of you had this problem? I’d really appreciate it if you could tell me how to solve it.:)

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Seller_7VbclcPFFRTnc

Use an authenticator app on your device

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Seller_qZO3ZCjoBXEeL

This sounds like you are logging in on someone else’s account or sharing a login for your business?

The answer is to have your own secondary login account properly verified to the selling account which will then use your phone for the OTP verification rather than your friend/colleague/SO’s phone to their account.

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