Error 5461 and super unhelpful support

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Seller_vtSzvxtW9StxE

Error 5461 and super unhelpful support

Been selling here since long and had applied and cleared Error 5461 more than 100 times.

But lately since last 2 times the support and replies I am getting for this error is simply unbelievable.

this was the only error that was rather simple and straight forward but not now.

Why do i feel like amazon wants to remove all small TP sellers selling branded items? By adding one by one blocks in the name of error.

First error8572 - makes it nearly impossible for small seller to associate EAN with brand even after providng all documents that amazon asked.

Error 8040 - You create a listing send units to FC and after that relationship gets broken suddenly and there is no was or help from seller support to recreate the variation.

And support simply keep sating YOU ARE DISAPPROVED and amazon cannot let you know the reason behinf that.

And now in that line ERrro 5461.

Opened a case - reopened multiple times and all the answers in the case is totally irrelavant and no one from support even acknowledge or address the concern raised.

Pranav

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5 replies
Tags:ASIN, Add a product, Listings
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5 replies
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Simon_Amazon

Hello @Seller_vtSzvxtW9StxE,

Here Simon from Amazon, happy to try and help.

Are you still impacted by this issue?

If so, would you mind sharing the Case ID you created with Seller Support?

Best,

Simon

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