New account suspended

I am sorry to hear that your Seller Account has been deactivated after registration. This is something very common these days, in cases when some of the information or documents which you submitted raised concerns.

However, since you already received the final denial response, it indicates that you failed the review and your account will remain closed unless you manage to find out what exactly was wrong with your submissions and resend it to Amazon again.

Here are the requirements for verification documents which may help. All documents must:

• display the same information that matches info you use to register to sell on Amazon

• be clear and not blurry

• be in color

• be high-quality and unobstructed

• be scanned images, or a photo taken from your mobile device’s camera (no screenshots)

• display the full document (and front and back, if applicable)

• not be expired, revoked, or closed (if applicable)

• be in one of the following languages: Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, or Turkish. If it is not in one of these languages, provide a copy of your passport and a notarized translation of your document in one of these languages.

• be less than 10MB in size

• be in one of these formats: *.png, *.tiff, *.tif, *.jpg, *.jpeg, and *.pdf. Do not include special characters in the file name (examples: $, &, or #)

• be authentic and unaltered

Also, here is a verification-related help page, which includes answers to all frequently asked questions regarding Seller Account verification:

https://sellercentral.amazon.co.uk/gp/help/help-popup.html/?itemID=201200780

Definitely don’t keep e-mailing Amazon repeatedly like this, you need to carefully review your submissions to determine what may have been wrong.