I have been trying for so long now to reactivate my account and have come to a dead end. I feel like giving up because I am not able to upload the required documents and I am unable to contact seller support. I need some so I am making this post in the hopes that it gets seen by someone from seller support

I need some advice please, as my first time to send to a customer to IRELAND. I have done the best I can to provide the custom the papers needed but still royal mail return it back to me. It cost £10.50 to deliver for failed return parcel, some return to me and some did not return but buyer claiming they haven't receive the item. What should I need to do? The buyer asked for a refund. Is there anyway I can avoid this issue? What is going on with Ireland at the moment?

I have no violations but my account has been deactivated I still have over £600 in the account that I would like to retrieve. The last email I had said that the hold on the funds had been lifted but I my need further verification , I have provided all the required ID but when I go to notifications and account health and click on reactivate account I get this message below. If somebody could contact me and talk me through what I need to do .

Thanks you

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