Can't update parent-child family via file upload

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Seller_lEmHHVGWeqEcY

Can't update parent-child family via file upload

Hello,

I am trying to update bullet points and titles for two ASINs. However, when I do it via Manage Inventory portal, there is no effect on Amazon.de website. I was told that I need to delete these ASINs and relist them via file feed after 24hours. I made a new file and wanted to test it before delete these ASINs. However, I keep getting error, batch ID: 126912019969. Customer support just re-write the error code, but can't tell what exactly is wrong with these listings and how to solve it. Error code: 990100, it tell something about package_contains error, even I am trying to make a regular parent-child variation theme. Please tell me how to solve the problem, so I can delete these listings and relist later with no problems.

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Tags:Add a product, Listings, detail page
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Jona_Amazon

Hi @Seller_lEmHHVGWeqEcY,

welcome to the German Seller Forums.

As you have already been in contact with seller support, could you please pass me the case ID, so I can check the details?

Thanks!

Jona

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