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Negative feedback incorrect address
Hi,
205-2201548-3764347 buyers incorrect delivery address and Royal Mail as send us item back because incorrect address. Buyer left the negative feedback.
[Moderator Edit: removed personal information]
3 replies
Seller_ZJhFeE3tNKzfh
Why would you share a customers personal details hre? Even if it was an incorrect address, I assume enough is correct to discern their details.
Frankly, between this and stating you are trying to ring customers - your doing everything possible towards getting your account shut.
Seller_ZVAz3d5lZuGid
Not sure why says no such address ?, but I have just googled that address and it appears to be valid.........but as above reply, you should not be posting customer's details on here, and again, starting duplicate threads for same issue.
Angie_Amazon
Hello @Seller_MOz7ZVexwxPo2,
Thank you for participating in our forums, I'm Angie from UK forum team.
I understand you have received negative feedback for your order ending in 4347 due to delivery issues.
I'd reviewed your order and in this case, that feedback cannot be removed as per policies. Since the feedback was actually a question about the delivery of the order, you can make the request through buyer-seller messages directly to the buyer and try to sort out the delivery issue.
Now, the image attached to this thread since as per your colleagues warnings, this kind of information cannot be exposed on forums since it violates Amazon's privacy policies.
Thank you to the colleagues who participated on this thread and tried to help! 🤝
Best regards,
Angie 🌷
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