Units Sold Transaction Report different than Sales Report
Units sold in my transaction report is different than units sold in Sales Report. My transaction report is more detailed. I'm assuming this would be the more accurate one.
Anyone else getting discrepancies in their transaction reports vs sales reports for units sold?
Thanks!
3 replies
Seller_AXC06kcsKI1qG
Lets just call the Sales Report a "Ballpark Report"
See here it explains…
https://sellercentral.amazon.com/help/hub/reference/200989470
Here are several ways similar reports can differ:
Business Reports includes cancelled orders, while Payments does not.
Payments includes Amazon Fees, while Business Reports does not.
Business Reports By ASIN and Order Reports in Orders include all orders placed during a certain time period, regardless of settlement status. Payments only shows orders that have shipped.
Seller Performance in Business Reports By Date shows refunds according to the refund date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards October.
Customer Metrics shows refunds according to the order date. For example, when a unit is ordered in September and is refunded in October, the refund counts towards September.
Seller_CM2j3n9zHj7EA
My sales reports for yesterday, January 29 2023, are completely inaccurate, by half.
The Order Report I pulled and the Manage Orders page both match and show the correct unit count sold (57 units) but the Business Reports page shows a much higher unit count sold (70 units - not correct) and somehow a much lower revenue amount that's about half of what it should be.
What?
Incidentally, my other selling account is not having these issues for January 29, 2023.
