Hello Amazon Team,

I hope this message finds you well. My name is Ghulam Rabani, and I am the director of SDB BUY LTD. My Amazon seller account has been deactivated due to an identity verification issue, and I urgently need assistance to resolve this matter.

Details of the Issue:

Account Name: SDB BUY LTD

Reason for Deactivation: Identity verification required

Document Submitted: I have submitted my recent electricity bill, which clearly shows my name (Ghulam Rabani) and my personal address in Pakistan. The bill meets all the requirements specified by Amazon, including clarity, date of issuance, and visibility of all necessary details.

Why I Need Help: Despite submitting the correct documentation, I am concerned about receiving an automated response or further delays in reactivating my account. My business operations have come to a halt due to this deactivation, and it is causing significant distress.

I kindly request that a team member manually reviews my submission and assists me in reactivating my account as soon as possible. I am more than willing to provide any additional information if needed.

Thank you in advance for your prompt attention to this matter. I appreciate your support and understanding during this challenging time.

Best regards,

Ghulam Rabani

SDB BUY LTD

Hello,

My account get deactivated, i give them my PTCL bill then they want additional document so then i provide bank statement they decline and deactivate it .

I need help for my account reactivation I am ready to provide my all documents that verify my adress or if they want video verification i am also ready for that.

Thanks

I am reaching out to seek assistance with an ongoing issue concerning my European marketplaces. I created my seller account in December of last year, and while my North American (US, Canada, and Mexico) and Middle East (Saudi Arabia) marketplaces are functioning properly, my European marketplaces have remained deactivated since last year.

Upon contacting Seller Support, I was informed that the deactivation of my European marketplaces is due to an identity verification issue. I received an email with a link instructing me to complete identity verification. However, when I click on the link, the message displayed states: "We are reviewing your identity and will contact you in two business days."

I am confident that I have already completed the identity verification process. This is further evidenced by the fact that my North American and Middle Eastern marketplaces are active. If there was an issue with my identity verification, I would expect these other marketplaces to be affected as well.

Given that my other marketplaces are fully operational, I kindly request your assistance in resolving the issue with my European marketplaces as soon as possible. I would appreciate any guidance or additional steps I need to take in order to reactivate my European marketplaces.

Thank you for your prompt attention to this matter. I look forward to your response.