SWF2 warehouse address ?
My shipper is saying the 76 Patriot Way address is an older address, however FBA labels created are for 76 Patriot Way.
Can anyone verify this for me?
11 replies
Topher_Amazon
Hi @Seller_UbCHPaoYRj58L, the FBA labels should be printing correctly. Is your carrier a partnered carrier?
Seller_TahcgA7HsiyEC
Thats weird same here SWF2 address is 1940 NY-52 East Fishkill, NY 12533 ,but my FBA shipment labels shows SWF2 - 76 Patriot Way 12533-6159 - Hopewell Junction, NY - United States
TaylorR_Amazon
Hey @Seller_TahcgA7HsiyEC, are you using a partnered carrier?
Seller_Wq59fVMj0YIdF
Hi @TaylorR_Amazon this issue is on amazon end , i am having same issue, while creating shipping plan i got the address as " Ship to: SWF2 - 76 Patriot Way 12533-6159 - Hopewell Junction, NY - United States " but once label was printed out on the label i got the address " "SWF2 via UPS Yonkers
557 Tuckahoe Road
Yonkers, NY 10710 ", i am lucky enough issue got caught by my delivery team and i put my shipment on the hold until issue is address by the amazon, SPD shipment and carrier is Amazon partner carrier via ups, i am trying to explain this to support since last half an hour but so far no luck, they are keep responding with contact ur carrier robotic replies, kindly look in to it,
TaylorR_Amazon
I will bring this up with the team. What is that case ID you have opened?
Seller_Wq59fVMj0YIdF
Thanks for quick response, case id is "15208755351" ,
Seller_Wq59fVMj0YIdF
@TaylorR_Amazon support just replied the copy paste follow up want me to send the shipment and if item not checked in after so and so date they will investigate and refused to confirm if address is correct or not this FC, can some one from the Amazon with the actual knowledge provide any details ? i am not sending my box to this FC without proper confirmation from the Amazon, kindly look in to it, Thanks.
Seller_Wq59fVMj0YIdF
Support responded , SWF2 shipments are being routed via "SWF2 via UPS Yonkers 557 Tuckahoe Road Yonkers, NY 10710 " correct address is "SWF2 - 76 Patriot Way 12533-6159 - Hopewell Junction, NY - United States" soo all good now, Thanks @TaylorR_Amazon
TaylorR_Amazon
Thank you for the updates, @Seller_Wq59fVMj0YIdF. I'm glad Seller Support was able to clear this up. Happy selling!
Seller_vhmW6hLQifZdm
Hi, mine was shipped to a Yonkers address in NY. 2 shipments sitting for over a month as delivered but not received. The label gave the Hopewell Junction address. Completely at a loss on what to do.
