Negative feedback saying not delivered but order have been delivered
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Seller_khWpFFTzy6xmH

Negative feedback saying not delivered but order have been delivered

Hi

Order Fulfilled and delivered but negative feedback saying not received contacted customer but no response also opened case tried feedback manager and contacted seller support who cannot remove feedback

Can anyone please help me with this?

Steve

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Account Health
Tags:Account Health
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Sarah_Amzn
In reply to: Seller_khWpFFTzy6xmH’s post

Hello @Seller_khWpFFTzy6xmH,

Welcome to the Forums!

This is Sarah with Amazon.

Have you already contacted Seller Support? If yes, could you please share the Case ID?

Kind regards,

Sarah.

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