I deleted my parent listing and not avialable to add my product to the cart, but still alive children listing.
I accidentally deleted the parent lising and the children listing might be alive as I can check on the inventory list.
But can't add my produt to the cart after deleting.
How can I fix it? Is there a way to recover the previous parent listing ?
I would appreciate it if you could help me because I would like to recover the parent listing and associate it with the variations, but I don't know how to do it. Kindly help me ASAP.
2 replies
Seller_5ZA6dBq4psJez
I face the same problem. You find any solution?
Glenn_Amazon
Hi there @Seller_BnQNNvS8HDr9x,
Thank you for reaching out with your concerns. In any instance in which you delete a Parent ASIN, the Children ASINs will be retained. Deleting a Parent ASIN just deletes the variation. In general once a specific parent is deleted it cannot be reinstated, however you should be able to create a new Variation and Variation Parent using the Variation Wizard. If you are still having issues please provide your most recent Seller Support case and I can see what additional options I can offer. Thank you for your understanding.
-Glenn
