FBA listing size has been increased and overcharge fulfillment

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Seller_lkxz8b8OYMuRG

FBA listing size has been increased and overcharge fulfillment

Hi,

We have just sent our 3rd batch of an ASIN into FBA and after checking our inventory the fees total has increased 50% due to Amazon amending the size of the product and charging a much higher fulfilment fee.

We have amended on the inventory and no update.

We have increased the price of our FBA stock to remove from buy box and replace with our SFP stock but we have 20 pallets of stock in FBA locations and would rather not have to retrieve the stock.

Any ideas?

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3 replies
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Seller_zDUw7ekrB6OEy

Have you asked them to remeasure the product?

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Seller_JtVqwLGCL4JrJ

You can open a support ticket within Seller Central and request they remeasure the product, the may even provide photographs of the measure should you request it.

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Sakura_Amazon_

Hello @Seller_lkxz8b8OYMuRG,

This is Sakura from Amazon. Welcome to the Seller Forums.

Could you share what kind of product it is and how was it packed ?

@Seller_zDUw7ekrB6OEy and @Seller_JtVqwLGCL4JrJ shared nice suggestion to request a re-measurement.

You can find more information about FBA Re-measurement here : FBA fees reimbursement policy: Weight and dimensions

Also, could you share what kind of product it is and how was it packed ?

Regards,

Sakura

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