Trying to find out if "SAS Core" is worth it?

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Seller_gHejsxDlMkBxC

Trying to find out if "SAS Core" is worth it?

I have definitely heard mixed answers in regards to the Amazon Core SAS program, more negative than positive.

We are a reseller that has been on Amazon for 10+ years, and it seems over the past few years Amazon has been trying to push out resellers and aim more towards brands, storefronts, etc. Essentially making Amazon a virtual shopping mall.

But, we have our own OEM private label brand that we still utilize Amazon fulfillment for as well as being enrolled in brand registry.

My overall question is, has anyone actually utilized the Amazon SAS Core Program? Because I haven't read a comment that says this program is effective for success.

I would like to know what does this program actually get you? Other than the communication being with an actual person. It mentions aspects like being the first to know about certain betas, listing optimization as well as implementing advertisement strategies, etc.

At the end of the day, I am unsure on if this will be of value to my business, but Amazon has pushed me to the edge so far that I may have to give this a go in order to save the business.

Please let me know any thoughts or points to share, as well as any past experiences in this program.

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Tags:Account Health, Seller Support
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LeviDylan_Amazon

Hello @Seller_gHejsxDlMkBxC,

Thank you for reaching out on the Forums.

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Seller_gHejsxDlMkBxC
My overall question is, has anyone actually utilized the Amazon SAS Core Program? Because I haven't read a comment that says this program is effective for success.
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I see that you have specific questions about the Strategic Account Services (SAS) Core program.

For this, I am engaging a Community Manager to review this situation further.

If you have any further questions or updates to provide, please feel free to respond here. The Forums community and I are here to support you.

Wishing you the best,

LeviDylan

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Seller_zItKc6FioEijy

I was "invited" to join the program and waited like 6 months before going live. After 2 months of ZERO results I demanded to get out of the program and get refunded for the last month ($1680.00). They agreed in writing and I am now waiting 45 days and NO REFUND.

There is no value to your business with this program. Save the $1680.00 per month and spend on advertising if anything.

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Josh_Amazon

Hello @Seller_gHejsxDlMkBxC,

This is Josh from Amazon. Thank you for contacting our Forums!

I understand that you have questions in regards with Strategic Account Services (SAS) Core program. I found the following resource from our Help Pages that has additional information for you to review:

Strategic Account Services Account Management Program Terms

In case you need more help, please remember that you can always reach out to our Seller Support team.

Kind regards,

-Josh

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