Hello.
I am looking at selling an electronic item in the office category that is brand new inside but the box is damaged. I have looked at the condition guidelines but unsure still which option to pick as the condition?
I was thinking used-very good with images of the damaged box? as under the guidelines a new product needs to be suitable for gifting.
Are you registered as a business seller?
I did notice that the conditions have changed annoyingly, as I am unable to put a note underneath the condition saying the box is damaged. These are the only options now;
With the option to add up to 6 images.
I thought I would ask for opinions on here as I am sure seller support would not give me a relevant answer… as either it could be like new or very good.
Hello @Loopsandplutoy,
As per Amazon Condition guidelines,can be different based on the product type. As general guideline if the box is missing or damaged, for Office Products it will be selected - Used Acceptable.
Regards
Nickolas