Valid Invoice Rejected Multiple Times — FBA Inventory Blocked, Urgent Human Review Needed
@Roberto_Amazon @Quincy_Amazon @Danny_Amazon @Troy_Amazon @Tatiana_Amazon @Rose_Amazon @Ricardo_Amazon @Jameson_Amazon @Charly_Amazon @Tiff_Amazon @Micah_Amazon @CR_Amazon @Dominic_Amazon @Dougal_Amazon @Atlas_Amazon
Dear Amazon team and Seller Community,
I am writing here out of deep frustration and concern, hoping this message will finally reach someone with the authority and experience to truly review my situation.
I have submitted a valid invoice from a legitimate and authorized Nike distributor for 100 units, including all required details — my business information, product names, quantities, transaction date, supplier’s contact details, and more.
STILL, THE SYSTEM CONTINUES TO REJECT MY APPLICATION AUTOMATICALLY, WITH NO EXPLANATION OR HUMAN REVIEW.
I HAVE BEEN AN APPROVED NIKE SELLER FOR OVER A YEAR, SOLD THOUSANDS OF UNITS, AND MAINTAINED A HEALTHY ACCOUNT WITH NO POLICY VIOLATIONS.
This is not a new application. I invested in new inventory specifically to meet Amazon’s updated requirements, and I did everything in good faith.
NOW, I HAVE A LARGE INVENTORY BLOCKED AT THE FBA WAREHOUSE, AND I AM INCURRING FINANCIAL LOSSES DUE TO A NEGATIVE ACCOUNT BALANCE FROM RETURNS AND STORAGE FEES.
I followed the rules, submitted the invoice along with photos showing the 100 units — and yet my business is at a standstill, with no support or clarification.
OTHER SELLERS I PERSONALLY KNOW USED THE SAME INVOICE FORMAT, FACED MULTIPLE AUTOMATIC REJECTIONS (10 TO 15 TIMES), UNTIL FINALLY ONE WAS RANDOMLY APPROVED.
This proves there is no clear standard or consistent process — just an unpredictable system that works by chance.
I AM TRULY SHOCKED AND DISCOURAGED THAT A COMPANY AS RESPECTED AS AMAZON ALLOWS SELLERS’ LIVELIHOODS TO DEPEND ON AN AUTOMATED SYSTEM WITH NO HUMAN EVALUATION.
How can I continue building a serious business if I must rely on luck to be approved — or risk being shut down at any moment?
At this point, I am respectfully requesting that a real person — preferably a senior team member or brand approval specialist — take a fair look at my case.
@Jess-Amazon @Natasha-Amazon @Sean-Amazon — your support or guidance would be deeply appreciated.
Thank you,
6 replies
Seller_OvL8C4BJWiuS9
You need a LOA from Nike, which you will most likely not get. Just type Nike in teh search bar on the forums.
"Do you have written authorization or approval from the brand or this company to list and or sell the products from their company? A lot of companies will authorize a supplier, but in their terms of use, you are not authorized to distribute the materials from the site they were sourced from. These suppliers are typically licensed and authorized for sale to the end consumer, no resale. I would suggest reviewing your suppliers terms of use or terms of service and work with the brand itself to obtain a letter of authorization as this will be required at this point to show proof you are an authorized distributor for the concerned brand. So you are additionally aware, if your supplier tries to issue you a letter of authorization, it will not be accepted. They will only accept an LOA if issued by the brand or rights owner only."
Seller_roNdLQpqbVoOH
Just an FYI, your mod tags are not live links.
They must appear like this: @Roberto_Amazon.
Many of us already know that...Amazon is nothing if not random and unpredictable.
That's why it is unimaginably risky to invest big money in selling on Amazon.
The times they are a-changin'. I know you don't want to hear it, but (as suggested by @Seller_OvL8C4BJWiuS9) I'd strongly advise reading the plethora of threads here by (unauthorized - and I know you don't want to hear that either) Nike sellers who have lost it all - product, funds, even their account on occasion.
Just because others are whizzing by while you sit pulled over for speeding, doesn't mean they won't be caught further down the road.
Seller_nRFmxiQg4EGrw
For some brands, you will also need to include your written Letter of Authorization from the brand (not the distributor) stating that you are authorized to sell their brand on Amazon.
No disagreement; Amazon bots should be better at blocking all of the unauthorized Nike sellers. But in a way, you're lucky; 6 months ago, the standard response to being caught selling Nike was account suspension, not just a few ASINs deactivated.
Seller_wIPGKhpGa7ciS
@Quincy_Amazon@Danny_Amazon@Troy_Amazon@Tatiana_Amazon@Rose_Amazon@Ricardo_Amazon@Jameson_Amazon@Charly_Amazon@Tiff_Amazon@Micah_Amazon@CR_Amazon@Dominic_Amazon@Dougal_Amazon@Atlas_Amazon@Jess_AMZ @Cooper_Amazon I’ve already submitted a valid invoice and explained my case in full above. I also replied to my open case with all required documents and evidence, and it was automatically declined in less than 10 minutes — clearly without any human review. I would really appreciate if someone could take a serious look at my situation. MY FBA INVENTORY IS BLOCKED I’m unable to sell, and I’m facing financial losses every day. Thank you so much for any help or guidance.
