Cancel an Outlet Deal
How can you cancel an Outlet Deal?
They tell me to contact seller support to have it cancel. But they ask me for the deal ID. Where can I find that?
I don't receive an email notifying about the starting of the deal.
2 replies
Bryce_Amazon
Hey there,
There are two ways you can cancel an Outlet deal submission.
1. If you choose to cancel before Amazon completes its review:
From the Inventory drop-down menu in Seller Central, select FBA Inventory.
From the drop-down menu in the Action column to the right of the eligible item, select Create Outlet deal.
Click Cancel in the Outlet deal pop-up window.
2. If you choose to cancel after the deal begins:
Check the Outlet Deals report to see if that ASIN is currently running a deal.
Contact Selling Partner Support to have the deal canceled.
Once you receive notification of the deal being canceled, you can either:
Update the "Sale End Date" to the previous day’s date, or
Remove the "Sale Price" on their ASIN.
Are you able to follow the steps listed in option #2 to get this done? Let me know if not!
- Bryce
