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    Seller_i38MVIJDH23AY

    No recommended pack groups

    Is anyone else having an issue where the recommended pack groups are not available?

    They keep coming and going today and I can't work out why.

    120 views
    30 replies
    11
    Reply
    user profile
    Seller_i38MVIJDH23AY

    No recommended pack groups

    Is anyone else having an issue where the recommended pack groups are not available?

    They keep coming and going today and I can't work out why.

    11
    120 views
    30 replies
    Reply
    30 replies
    user profile
    Glenn_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hi there @Seller_i38MVIJDH23AY,

    I'm sorry you are having difficulties building your shipments due to this reoccurring error. We would recommend that you reach out to Seller Support and provide your screenshots of the errors you are seeing. The team will then work with you to troubleshoot. If you have any difficulties please reach out to us here with your Case ID and we will investigate further. Thank you for your understanding.

    -Glenn

    00
    user profile
    Seller_n30hkc6sPQVOx
    In reply to: Glenn_Amazon’s post
    This post has been deleted
    11
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Glenn_Amazon’s post

    Hi

    Unfortunately writing to Seller Support is a waste of time.

    Thanks

    00
    user profile
    Arish_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello @Seller_i38MVIJDH23AY,

    We understand that you want to overcome this issue and for this we will encourage you to engage with the Seller Support team as the first line of contact so they can better assist by reviewing the details. If the issue persists and you don't receive the appropriate assistance, please share the Case ID here and we will be happy to further look into it. Appreciate your understanding and cooperation.

    - Arish

    00
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Arish_Amazon’s post

    Seller Support will not understand the issue.

    10
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Hi, we use it regularly and have had no issues until yesterday where it has now disappeared. Did yours come back?

    00
    user profile
    Seller_y1oOV7IRdwzeB
    In reply to: Seller_L76garZJ6zSqM’s post

    It is always particularly erratic - usually there's a couple of failures then we get one through. Unfortunately today it's not working for us at all. As per @Seller_i38MVIJDH23AY - it's simply not worth the time in getting in contact with seller support. There will be multiple messages back and forth and lack of understanding. We simply don't have time.

    Are you having issues today?

    00
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_y1oOV7IRdwzeB’s post

    Hey,

    Yeah we haven't had any issues over the last month but yesterday and today it's not having it. Hope they haven't stopped doing this as it's one of the more beneficial updates they've done over the last few years!

    00
    user profile
    Seller_ZB8DVptFp6bVX
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Not working for me today either.

    Do you still have that contact from a few months ago?

    00
    user profile
    Seller_3wd6FdPdrE7ru
    In reply to: Seller_i38MVIJDH23AY’s post

    This is not working for us today, I have been using it for a number of months.

    Sent them as one pack, dont have the time to contact support

    Rachel

    00
    user profile
    Christine_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello sellers participating

    I just came across this post and I would like to confirm if the issue persists.

    Please let us know and share your case with the seller support team.

    Thank you.

    Christine 🌺

    01
    Follow this discussion to be notified of new activity
    user profile
    Seller_i38MVIJDH23AY

    No recommended pack groups

    Is anyone else having an issue where the recommended pack groups are not available?

    They keep coming and going today and I can't work out why.

    120 views
    30 replies
    11
    Reply
    user profile
    Seller_i38MVIJDH23AY

    No recommended pack groups

    Is anyone else having an issue where the recommended pack groups are not available?

    They keep coming and going today and I can't work out why.

    11
    120 views
    30 replies
    Reply
    user profile

    No recommended pack groups

    by Seller_i38MVIJDH23AY

    Is anyone else having an issue where the recommended pack groups are not available?

    They keep coming and going today and I can't work out why.

    Fulfil Orders
    Tags:FBA
    11
    120 views
    30 replies
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    user profile
    Glenn_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hi there @Seller_i38MVIJDH23AY,

    I'm sorry you are having difficulties building your shipments due to this reoccurring error. We would recommend that you reach out to Seller Support and provide your screenshots of the errors you are seeing. The team will then work with you to troubleshoot. If you have any difficulties please reach out to us here with your Case ID and we will investigate further. Thank you for your understanding.

    -Glenn

    00
    user profile
    Seller_n30hkc6sPQVOx
    In reply to: Glenn_Amazon’s post
    This post has been deleted
    11
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Glenn_Amazon’s post

    Hi

    Unfortunately writing to Seller Support is a waste of time.

    Thanks

    00
    user profile
    Arish_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello @Seller_i38MVIJDH23AY,

    We understand that you want to overcome this issue and for this we will encourage you to engage with the Seller Support team as the first line of contact so they can better assist by reviewing the details. If the issue persists and you don't receive the appropriate assistance, please share the Case ID here and we will be happy to further look into it. Appreciate your understanding and cooperation.

    - Arish

    00
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Arish_Amazon’s post

    Seller Support will not understand the issue.

    10
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Hi, we use it regularly and have had no issues until yesterday where it has now disappeared. Did yours come back?

    00
    user profile
    Seller_y1oOV7IRdwzeB
    In reply to: Seller_L76garZJ6zSqM’s post

    It is always particularly erratic - usually there's a couple of failures then we get one through. Unfortunately today it's not working for us at all. As per @Seller_i38MVIJDH23AY - it's simply not worth the time in getting in contact with seller support. There will be multiple messages back and forth and lack of understanding. We simply don't have time.

    Are you having issues today?

    00
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_y1oOV7IRdwzeB’s post

    Hey,

    Yeah we haven't had any issues over the last month but yesterday and today it's not having it. Hope they haven't stopped doing this as it's one of the more beneficial updates they've done over the last few years!

    00
    user profile
    Seller_ZB8DVptFp6bVX
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Not working for me today either.

    Do you still have that contact from a few months ago?

    00
    user profile
    Seller_3wd6FdPdrE7ru
    In reply to: Seller_i38MVIJDH23AY’s post

    This is not working for us today, I have been using it for a number of months.

    Sent them as one pack, dont have the time to contact support

    Rachel

    00
    user profile
    Christine_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello sellers participating

    I just came across this post and I would like to confirm if the issue persists.

    Please let us know and share your case with the seller support team.

    Thank you.

    Christine 🌺

    01
    Follow this discussion to be notified of new activity
    user profile
    Glenn_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hi there @Seller_i38MVIJDH23AY,

    I'm sorry you are having difficulties building your shipments due to this reoccurring error. We would recommend that you reach out to Seller Support and provide your screenshots of the errors you are seeing. The team will then work with you to troubleshoot. If you have any difficulties please reach out to us here with your Case ID and we will investigate further. Thank you for your understanding.

    -Glenn

    00
    user profile
    Glenn_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hi there @Seller_i38MVIJDH23AY,

    I'm sorry you are having difficulties building your shipments due to this reoccurring error. We would recommend that you reach out to Seller Support and provide your screenshots of the errors you are seeing. The team will then work with you to troubleshoot. If you have any difficulties please reach out to us here with your Case ID and we will investigate further. Thank you for your understanding.

    -Glenn

    00
    Reply
    user profile
    Seller_n30hkc6sPQVOx
    In reply to: Glenn_Amazon’s post
    This post has been deleted
    11
    user profile
    Seller_n30hkc6sPQVOx
    In reply to: Glenn_Amazon’s post
    This post has been deleted
    11
    Reply
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Glenn_Amazon’s post

    Hi

    Unfortunately writing to Seller Support is a waste of time.

    Thanks

    00
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Glenn_Amazon’s post

    Hi

    Unfortunately writing to Seller Support is a waste of time.

    Thanks

    00
    Reply
    user profile
    Arish_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello @Seller_i38MVIJDH23AY,

    We understand that you want to overcome this issue and for this we will encourage you to engage with the Seller Support team as the first line of contact so they can better assist by reviewing the details. If the issue persists and you don't receive the appropriate assistance, please share the Case ID here and we will be happy to further look into it. Appreciate your understanding and cooperation.

    - Arish

    00
    user profile
    Arish_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello @Seller_i38MVIJDH23AY,

    We understand that you want to overcome this issue and for this we will encourage you to engage with the Seller Support team as the first line of contact so they can better assist by reviewing the details. If the issue persists and you don't receive the appropriate assistance, please share the Case ID here and we will be happy to further look into it. Appreciate your understanding and cooperation.

    - Arish

    00
    Reply
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Arish_Amazon’s post

    Seller Support will not understand the issue.

    10
    user profile
    Seller_i38MVIJDH23AY
    In reply to: Arish_Amazon’s post

    Seller Support will not understand the issue.

    10
    Reply
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Hi, we use it regularly and have had no issues until yesterday where it has now disappeared. Did yours come back?

    00
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Hi, we use it regularly and have had no issues until yesterday where it has now disappeared. Did yours come back?

    00
    Reply
    user profile
    Seller_y1oOV7IRdwzeB
    In reply to: Seller_L76garZJ6zSqM’s post

    It is always particularly erratic - usually there's a couple of failures then we get one through. Unfortunately today it's not working for us at all. As per @Seller_i38MVIJDH23AY - it's simply not worth the time in getting in contact with seller support. There will be multiple messages back and forth and lack of understanding. We simply don't have time.

    Are you having issues today?

    00
    user profile
    Seller_y1oOV7IRdwzeB
    In reply to: Seller_L76garZJ6zSqM’s post

    It is always particularly erratic - usually there's a couple of failures then we get one through. Unfortunately today it's not working for us at all. As per @Seller_i38MVIJDH23AY - it's simply not worth the time in getting in contact with seller support. There will be multiple messages back and forth and lack of understanding. We simply don't have time.

    Are you having issues today?

    00
    Reply
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_y1oOV7IRdwzeB’s post

    Hey,

    Yeah we haven't had any issues over the last month but yesterday and today it's not having it. Hope they haven't stopped doing this as it's one of the more beneficial updates they've done over the last few years!

    00
    user profile
    Seller_L76garZJ6zSqM
    In reply to: Seller_y1oOV7IRdwzeB’s post

    Hey,

    Yeah we haven't had any issues over the last month but yesterday and today it's not having it. Hope they haven't stopped doing this as it's one of the more beneficial updates they've done over the last few years!

    00
    Reply
    user profile
    Seller_ZB8DVptFp6bVX
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Not working for me today either.

    Do you still have that contact from a few months ago?

    00
    user profile
    Seller_ZB8DVptFp6bVX
    In reply to: Seller_i38MVIJDH23AY’s post

    @Seller_i38MVIJDH23AY

    Not working for me today either.

    Do you still have that contact from a few months ago?

    00
    Reply
    user profile
    Seller_3wd6FdPdrE7ru
    In reply to: Seller_i38MVIJDH23AY’s post

    This is not working for us today, I have been using it for a number of months.

    Sent them as one pack, dont have the time to contact support

    Rachel

    00
    user profile
    Seller_3wd6FdPdrE7ru
    In reply to: Seller_i38MVIJDH23AY’s post

    This is not working for us today, I have been using it for a number of months.

    Sent them as one pack, dont have the time to contact support

    Rachel

    00
    Reply
    user profile
    Christine_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello sellers participating

    I just came across this post and I would like to confirm if the issue persists.

    Please let us know and share your case with the seller support team.

    Thank you.

    Christine 🌺

    01
    user profile
    Christine_Amazon
    In reply to: Seller_i38MVIJDH23AY’s post

    Hello sellers participating

    I just came across this post and I would like to confirm if the issue persists.

    Please let us know and share your case with the seller support team.

    Thank you.

    Christine 🌺

    01
    Reply
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