Belgium Account Deactivated

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Seller_yqzpizSM197gP

Belgium Account Deactivated

Hi , My Belgium account has been deactivated and I don't understand how to resolve this as in performance notification asking for Belgium VAT or OSS in order to reactivation.

However,

I don't store inventory in EU or in Belgium

I sell only B2C distance sales to Belgian customers only

And all my products are below Euro 150 .

So as per my understanding I don't legally require to Obtain Belgium VAT

Furthermore, customer support doesn't work as it says operator not available in English language

Please help !

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11 replies
Tags:Deactivated
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11 replies
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Julia_Amzn

Hello @Seller_yqzpizSM197gP,

Thank you for posting.

I will transfer your thread to the Account Health category, where you will receive further assistance.

Kind regards,

Julia.

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Seller_yk3kzHpjMMa4B

Hello @Seller_yqzpizSM197gP,

I am Mary here to assist you.

I understand you need help with account reactivation.

All Sellers on Amazon Stores are required to meet the compliance requirements stipulated by the law. VAT registration requirements vary from region to region in Europe, and you need to submit a valid VAT number in a timely manner on the Stores where the VAT obligation is generated, and make sure that the VAT number you submitted complies with the business registration name on the Seller Central. At the same time, please keep in mind your account number and password (if applicable) registered on the HMRC website to ensure that you can manage it yourself and view relevant tax materials timely.

For further concerns related to VAT registration please reach out to Support team by following the below pathway from your Belgium account:

Help > Get help and resources > Selling on Amazon > Account Health > Reactivate your Account > Get help with my appeal from Account Health Support

Please review the Amazon Services Business Solutions Agreementhelp page for more information.

If you need any further assistance, you can post here so that we can help you.

Best Regards,

Mary

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