Problems with 1st and 2nd class labels bought via Buy Shipping
Has anyone else had problems with 1st and 2nd class labels bought via Buy Shipping not scanning at the post office? None of my orders from the 17, 18, 19 & 20 April would scan. All orders from the 21st scanned as normal
5 replies
Seller_hOZNPw7G8FIjl
There are 2 threads on this already, best to read this one
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/57f04c05-d69d-498a-b0ef-06048ce3c544
Seller_b6s1WZD7HZwe9
yes it has happened to me aswell. had to cancell the shipping labels from amazon. and pay at the post office.
Seller_N0kQDKMgwda6y
labels are only valid for 2 days. If you cant post because its easter then the labels go out of date and you have to get a refund from amazon.
Seller_Hscf6ofIvRCEn
Same exact problem, within same exact dates,
Expiry ( 2 days late ) can be a problem , ( not sure ) had to repay at the post office.
but i tired one solution, i booked a free collection some of the labels from that date, Royal mail van came after 2 days and collected those parcels, ( this solution will late then delivery date.)
Julia_Amzn
Hello @Seller_PyjIS17qASTQD @Seller_b6s1WZD7HZwe9 @Seller_Hscf6ofIvRCEn I apologize for the delayed repsonse. As mentioned in Royal Mail not recognising Amazon purchased stamps (label):
Please note that this issue with Royal Mail labels purchased through Amazon will be corrected and will be properly reflected in your VTR dashboard. This will NOT affect your account health or result in any enforcement actions.
Please note that you can continue using Royal Mail labels purchased through Amazon. Please comment if you still face any issues or have additional questions.
Kind regards, Julia.
