In December 2024, the store triggered a KYC audit

I submit the documents as required by Amazon

But when it came to the bank statement

I don't know why the corporate bill can't pass

Amazon did not say why

I'll have the corporate go to another bank and pull bills

Three times before and after, but still rejected by Amazon

I don't know the reason, I contacted the sales support, they said they did not have permission, asked me to contact the KYC team

But the KYC team has no direct access point

And now that the store is closed, I can only contact customer service by email

The customer service response is very unified and official

No real help

We've only been in business for less than a year and business is just picking up

Now, because the store has been shut down, there are still thousands of boxes of goods in the warehouse of FBA that cannot be sold

Lost sales of four or five thousand pounds a day

I wish someone could help me