I hope Mr. Jeff Bezos will severely punish some irresponsible auditors. It has been nearly 10 months since I submitted my information, and the account status page is still "under review", and I cannot contact the account status personnel.

It's really difficult to work on Amazon. I've been submitting documents for over five months now and they're still under review. The result of repeatedly opening cases is that they require me to submit materials and then say they cannot help me. This is the only place I can contact your Amazon customer service. I don't know what you need me to do? I have submitted proof materials and repeatedly revised and submitted them, but you have repeatedly said that it's not possible. I already have a trademark authorization letter, but it still doesn't work. It's really unfair. I have invoices for purchasing and authorization for selling products. Where is the trademark infringement? I have sold this product without any customer complaints that I am selling counterfeit goods, and there are no negative reviews. Based on your Amazon big data algorithm scanning me for using this trademark, you can confirm that I must have infringed? I have a reasonable and legal electronic and paper authorization letter for this trademark, how did you determine that I was infringing? You are truly tyrannical and hegemonic. I feel sorry for your review department, which has a slow review speed and cannot be contacted. I feel sad for CEO Jeff Bezos. Can a company like yours survive? The future of the Amazon platform is worrying

Hi

I want to tell our story.

Our account have been deactivated due to payment failure-since we cleared that out in the beginning of january - payed our shares so our SC is on zero.

I tried to reactive our account but it declined our HUN VAT number. I refresshed everything but still nothing happened.

I contacted support and found out that when they checked our VAT number via ec.europa.eu they have found our long company name - and we registered here with our short company name. To be clear - both are legit and can be used anywhere. Amazon also have every document to clarify this. But they declined our reactivation due to 'mismatch of company name with VAT number"

To be nice I have send our certified company statement the original and also a german translation. They have forwared me to the Amazon VAT team, they had no idea what to do with me and send me back to Account Health Support team.

I have submitted every possible document to them, they said it should not be more the 24-48h to verify the information I send in.

It's been a week and I have yet to got any update. Today they have told me on the phone that I could call a 100 times a day it would not help them any furthure. My only option is to wait until the 'internal team is reviewing the problem".

I have almost a 1000 inventory on hold - tens of thousand of HUF in the bin and we cannot do anything.

Also - Account Helath option of 'call me now' has 99% only german speaking option - I got lucky last week for an option of an english speaker.

Horrible customer service and support.