Account Suspension Issue - European Amazon Account Access Needed

Hello Amazon Seller Community,

I'm dealing with an issue regarding my European seller account (Amazon.se). My account has been suspended and I cannot access my seller funds. The most frustrating part is that while some issues were flagged with certain orders, I have many successfully completed orders with happy customers, and I cannot access the money from these legitimate sales.

The suspension happened during a period where I was experiencing issues with EAN mismatches, leading to some order problems. While I acknowledge I didn't handle the situation correctly, I've already sent a detailed explanation to Seller Performance and committed to following all proper procedures moving forward.

Has anyone else experienced a similar situation with their European account? I'm particularly looking for advice on:

1. Getting access to funds from completed, legitimate orders

2. Estimated timeline for account review

3. Best contact method for European seller support

Any insights or experiences would be greatly appreciated.

Thanks in advance,

Rivaldo