Amazon Account Managers

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Seller_X0Ya0GVGabCk2

Amazon Account Managers

Hello
I have recieved a email from a Amazon account manager , asking if i would like to contact him and join the programme ,
.
Is their any seller here that has one and is it worth my time contacting him
Derek

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37 replies
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37 replies
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Seller_EJIX7rqDNQJi2

Few sellers have the opportunity to use an account manager.

If the offer came directly from Amazon, you should definitely take an advantage of it.

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Seller_n33KwLeg9XOvi

Hi, firstly I would be sure to check the email you received is not unsolicited / as it could be someone trying to compromise your account details.

You would think the Amazon Account Manager would make first contact by telephone, then email you afterwards with confirmation of the telephone call and their contact details.

Can you post the email you received ?

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Seller_0pkMTMROIPEmY

Also be aware we are regularly contacted by “Account Managers” at Amazon, but all they want to do is push us into PAN EU FBA and it’s a hard sell. They normally call prior to sending any emails so check that is a genuine email, they sign off the footer with a name and typically the detail below;

Associate Partner Manager, Amazon Marketplace UK
Amazon UK Services Limited, Principal Place, 115 Worship St, London EC2A 2BA, United Kingdom

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Seller_wqciCXuQbNS4p

What’s the programme that you’re being asked to join?

In my experience you only have the option to use an account manager if you participate in a programme such as Pan EU.

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Seller_rFJhzQS2UGB7q

Jump at the chance, not many sellers are given an account manager.

You’ll be given an account manager for one year, and they’ll be able to help you grow and develop your Amazon seller account.

Make sure you don’t add any products for sale before replying to the account manager. This means your account has gone live, and account managers need to be assigned to an account before it goes live.

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Seller_X0Ya0GVGabCk2

Hi Derek

I am an Account Manager within Amazon Marketplace. I would love to work with you to grow your Amazon account and hopefully increase your sales.

The account management programme includes:

· Account Specific advice in order to boost sales

· Point of contant at Amazon, can aide with seller central support and case escalations

· Access to special promotions

When is a good time to go into the details? Please let me know your preferred contact number.

I look forward to working with you this year.

Best wishes,

Tahmid

ME

Tahmid Rashid

Associate Partner Manager, Amazon Marketplace UK

cid:image003.jpg@01D4B7B6.2C937860

Visit Seller University for information about how to sell on Amazon.

Join our upcoming Webinars and interactive training sessions to learn more.

Amazon UK Services Limited, Principal Place, 115 Worship St, London EC2A 2BA, United Kingdom

{removed personal information}

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Seller_XrsxyuONn8r2w

we were ‘given’ an account manager at the end of last year due to our high sales volume. We thought about time until we had a problem and asked them to help out! Suddenly it was a case of they were only there to help us grow the account by going FBA or seller prime!

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Seller_erDmSiScsYZ8h

Account managers are common, they are meant to be able to help with a number of issues but I can’t say they have been much use unfortunately. It seems to depend on the person, for the most part they seem to be very busy pushing PAN EU.

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Seller_L3E8iknKXqZNV

Ive been contacted in the past.

All they want is to sign you up on FBA or do sponsored products

Im 99% certain that is what it will be so dont get too excited.

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Seller_ItkDdSYjbkTZp

we have an account manager, worst than useless!

Can never get hold of him on the phone, never helps or solves any issues we have and seems to only be able to deal with our shipping templates. As above have mentioned its usually a hard sell to get you to join other marketplaces, advertising campaigns etc

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