Amazon Fair Price ruling
yesterday I spent 3 hours trying to list new products amazon flagged up in the pricing box would not allow me to price an item example telescopic aluminium bank stick £13.99 error came up "The value in this field exceeds the maximum quantity allowed, this apeared on every listing I tried to sell the item cost me £6.00 + vat amazon feed 10% postage £2.95 packing £1.00 how can this be over pricing, does Amazon what us to sell and lose money, it dictatorship and its getting worse
Thanks Roy Sumner
see Amazon message
Hello from Amazon Selling Partner Support,
We are contacting you regarding the error with the price attribute which your getting when listing an item and you have mentioned that you have been updating the price competitively and want to fix it.
We are really sorry for the issue which you facing in this issue and we can understand how frustrating it will be. Let me assist you a with the policy.
As per pricing policy, sellers are responsible for setting their own prices on Amazon marketplaces. In our mission to be the world’s most customer-centric company, Amazon strives to provide our customers with the largest selection, at the lowest price and fastest delivery – and sellers play an important role.
Amazon regularly monitors the prices of items in our marketplaces, including shipping costs, and compares them with other prices available to our customers. If we see pricing practices on a marketplace offer that harms customer trust, Amazon may take action, such as removing Buy Box, removing the offer, or in serious or repeated cases, suspending or terminating selling privileges.
Pricing practices that harm customer trust include, but are not limited to:
>setting a reference price on a product or service that misleads customers;
>setting a price on a product or service that is significantly higher than recent prices offered on or off Amazon;
>selling multiple units of a product for more per unit than that of a single unit of the same product; or
>setting a shipping fee on a product that is excessive. Amazon considers current public carrier rates, reasonable handling charges, as well as buyer perception when determining whether a shipping price violated our fair pricing policy.
For more information refer the help page:
https://sellercentral-europe.amazon.com/gp/help/62551?referral=A2WUUWZ9YXCDOB_A4AVOA0A3AFYE&referral=A2WUUWZ9YXCDOB_A23CKDVZ3W27JK
https://sellercentral-europe.amazon.com/gp/help/G5TUVJKZHUVMN77V?referral=A2WUUWZ9YXCDOB_A23CKDVZ3W27JK
Please let us know how we did.
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anyone experiencing the same problem
4 replies
Seller_sFEUMUfeW5484
Have you had a look here?
https://sellercentral.amazon.co.uk/pricing/health/ref=xx_xx_dnav_xx
Amazons fair pricing policy is anything but and they know it. However there are other reasons why a high price alert can be triggered.
Take a look at what is showing for the min/max price against your asins.
Seller_gOlDFgS5Li5Jc
i would say they have achieved their mission of being the worlds most customer centric company
Seller_BS5lg2keRs2QO
Something to remember is that the price you paid may not be relevant. Obviously i don’t know what size your bank sticks were, but i’ve seen some on Amazon at £8.99 for 4. So if yours was a single at £13.99 then there is a disparity there.
That disparity may be fair given quality etc, but since there’s a bot involved they make binary decisions.