eBay Seller Moving to Amazon - Are Royal Mail 24/48 Services Accepted
Hi everyone,
I'm currently an eBay seller looking to expand onto Amazon and have a question regarding shipping and delivery confirmation.
At present I ship all orders using Royal Mail 24 and 48. These services provide a tracking/reference number and, in some cases, delivery confirmation, but they are not fully tracked from end to end.
Can I continue using these Royal Mail services or does Amazon require fully tracked delivery for all orders?
I sell personalised items which means I won't be using Amazon's FBA ^^
Any advice would be greatly appreciated.
Thank you so much!
eBay Seller Moving to Amazon - Are Royal Mail 24/48 Services Accepted
Hi everyone,
I'm currently an eBay seller looking to expand onto Amazon and have a question regarding shipping and delivery confirmation.
At present I ship all orders using Royal Mail 24 and 48. These services provide a tracking/reference number and, in some cases, delivery confirmation, but they are not fully tracked from end to end.
Can I continue using these Royal Mail services or does Amazon require fully tracked delivery for all orders?
I sell personalised items which means I won't be using Amazon's FBA ^^
Any advice would be greatly appreciated.
Thank you so much!
1 reply
Seller_d8YGbIjNqwFxn
Yes you can use Royal Mail 24/48 on Amazon.
You can buy via Royal Mail Click and Drop or any other 3rd party system but any non scanned deliveries impact your Valid Tracking Rate (VTR). Any late deliveries impact your On Time Delivery Rate (OTDR).
Alternatively you can link your Royal Mail account to Amazon and buy your shipping through Amazon. Any non scanned deliveries are not deemed to be your fault and doesn't impact your VTR. If you use Shipping Settings Automations and Automated Handling Time then any late deliveries are not deemed to be your fault and doesn't impact your OTDR.
A low VTR with Royal Mail 24/48 isn't too much of an issue as Amazon do seem to still verify these unscanned items. A low OTDR though can lead to SKU deactivations and potentially a full FBM selling deactivation.
I used RM48 for a long time on Amazon but have recently switched to 2nd Class as the cost difference is too big to ignore.
Some of this may not make much sense if you are new so any questions just ask.