Hi everyone,
I want to know if anyone else has recently had issues with the lack of response from Amazon Seller Support when opening a case. I opened a claim over 30 days ago related to inventory discrepancies (I sent a certain number of units, but fewer were recorded) and provided all the necessary documentation, such as the commercial invoice and proof of delivery. However, to this day, I have not received any response or update regarding the status of my case.
The case IDs I’m referring to are:
16857814021
16856678111
16857830191
I’ve tried reaching out to Amazon multiple times, but it seems like they’re not responding. Has anyone else experienced delays or lack of response with their recent cases? What other alternatives would you recommend to get Amazon to resolve the issue?
I’d appreciate any advice or experiences you can share.
Thanks in advance!
