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VTR IS DROPING EVERY DAY WITH YODEL
Hi all,
My VTR has droped to nearly 65%, I mainly use Yodel, I never had any issue but within past 4 weeks, Physical scan is not being uploaded. I have checked every single delivery which has been delivered with photo proof.
I esclated with Amazon but doesn't seem to get any help. I was told to get in tuch with YODEL which i did and challenge them.
As per Yodel, It's not possible that our delivery detail will be uploaded on our website without physical scan at customer door step. Also drivers get paid once it's scanned for delivery (that make sense).
On the other side Amazon I didn't hear anything from Amazon. Anybody know anything about it ?
0 replies
Seller_zDUw7ekrB6OEy
I think there is another issue (or the same one) We are at 80%, which is correct on their workings of 12 out of 15 with valid tracking. Our problem is we do 15 orders a day at least not per 30 days that they are working on.
We aren't getting any VTR warning emails though.
