Partnered carrier unavailable for these shipments
Hello，
From this week, we're not able to use "Amazon Partnered Carrier" for any of my FBA shipments.
''Partnered carrier unavailable for these shipments''
Can anyone help me with this situation because the cost of a non-partner is very high?
Many thanks,
22 replies
Seller_z3XfkorVSmnEY
We ran into this about 2 weeks ago. Sometimes creating a new shipment fixed it, other times we just had to wait until the next day to ship.
Support encouraged us to just sit on it and send screenshots showing the issue (and including the workflow id -- located at the bottom of the page).
We never got a satisfactory answer from support, it just seemed to resolve itself.
Topher_Amazon
Hey @Seller_LBGm1va97qPpq,
Checking in here after the holiday; is the issue still ongoing or did any of the above suggestions/something else resolve it already?
Topher
Seller_SJga1yYWadOJu
I think this is due to the format of the ship from address. You should go back to the first step of the shipping plan and change the ship from address. In my own trials, I saw that it is necessary to include the second part of the zip code as well. For example, if you wrote it as 94561, this error occurs, but if you wrote it as 94561-2677, you don't encounter this error. I hope this helps.
Seller_uTpURaoGpEX6g
Anyone figure out a way around this? I have my shipments set to go to East coast but it is still asking me to send to SCK8 but will not allow me to use partnered LTL. Very frustrating
Seller_TvaTXH61RRGLO
Amazon-partnered carriers have a very low cost, however, they do not transit certain items such as fragile, dangerous, perfumery, etc. Mayne your item changed status. If you will remove the item and try to ship something else the partnered carriers will be available.
Seller_DQZS6Zra4cNmS
We've been having the same issue since this Monday. We've tried the zip+4 (9-digit zip code) but it didn't help.
We also tried recreating shipments, but the system keeps assigning us SCK8...
Any suggestions are much appreciated!!
Seller_3qllv6SY8mdjV
Having same issue. I got to the point where I chose the placement option (SCK8) printed the box labels, and everything is labeled and palletized. Now it all of a sudden changes and there is no option for Amazon Partnered Carrier? Would have been nice to know before 471 boxes were labeled and palletized!!! These are now at my suppliers warehouse and I'm not sure what to do. Amazon should not have let me print the box labels if this was going to happen.
Seller_F8PIaKNqbLpLz
Experiencing the same problem. Edited the zip code and added phone number but problem still persist.
Amazon partnered carrier are greyed out and unable to be selected when SCK8 is the fulfillment destination.
Able to get Amazon partner carrier if I select Central / Eastern placement.
(Case ID: 15631166051)
