Amazon refund customer after i shipped the item

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Seller_CCDJ7NUfVxVaQ

Amazon refund customer after i shipped the item

On more that one occasion Amazon refunded a customer money just as I shipped the item.

Customer paid today and I ship the item the same day which I paid for. The customer say they no longer interested now I lost my item plus shipping.

Amazon authorized the return without my consent and will not give me my money back. I sell on other platform and they deal with refund better.

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Joey_Amazon

Hello @Seller_CCDJ7NUfVxVaQ,

Thank you for posting here at the Forums and bringing this matter to our attention.

If you wish, please share the Order ID or Case ID. I would like to take a look and determine what options you might have to proceed.

Thanks,

Joey

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