Cannot login, stuck at "Select a Merchant and Marketplace"
Cannot login, stuck at "Select a Merchant and Marketplace" where the Select Account button is greyed out. Chat and Phone have been useless, no email address. Any solution? I had an order get cancelled since it didn't ship but I can't even login
5 replies
Seller_K8aNkcGlkGWj9
I cant get in touch with amazon seller support since i cannot log in seller central
Seller_LImVvUWeyiCfQ
Here's another thread where numerous sellers are having the same issue.
Just asking out of curiosity, are you located outside the United States?
Edit to add: I see you've posted on that thread. Have you tried any of the suggestions? Curious to see if any of them might work but no one has posted a reply.
Seller_J46Ruz3VzvWCV
This might help some ....
1. Are you on Mobile or PC/Laptop? (I do see some images from both on threads so I don't think it's related to that)
2. Try to click on your store name and see if that displays the individual Marketplaces on the right or below. If so click on whichever Marketplace you want to enter and the button should become active
3. You don't have a Vendor Central account do you?
Michelle_Amazon
Hello sellers,
We are currently reaching out to internal teams to work on this issue, and will update this post once we have more information.
Thank you for your patience.
Regards,
Michelle
