Stranded Inventory Issue: Error Message "Sorry, the SKU you have provided doesn’t match any of our records"
I am reaching out regarding an ongoing issue with one of my products (ASIN: B0B1BNS456) which is currently showing as stranded inventory. Whenever I attempt to relist this product, I encounter the following error message: “Sorry, the SKU you have provided doesn’t match any of our records.”
I have previously filed cases regarding this issue (Case IDs: 15618466901 and 15619049331), but the problem persists. I am seeking your assistance to resolve this issue promptly, as it is impacting my ability to manage my inventory effectively.
To provide further context, the product details are as follows:
ASIN: B0B1BNS456
SKU: Y9-ZFYG-5EAB
Please let me know if any additional information or documentation is required from my end to facilitate the resolution of this issue.
@Sakura_Amazon_ @Julia_Amazon @Spencer_Amazon@Julia_Amzn@Winston_Amazon@Jona_Amazon@Simon_Amazon
Thank you for your attention to this matter. I look forward to your swift response and a viable solution.
Best regards,



3 replies
Julia_Amzn
Hello @Seller_0Fi96sUuvYwOz,
Thank you for reaching out.
Are you addressing an issue in your US store?
Kind regards,
Julia.