Ungating issue
hello guys, I am having trouble getting ungated. My suppliers invoice states all of the relevant information including 10x items. I have been automatically declined 21 times now, do I just keep on trying?
2 replies
Seller_QuM1AZgzfU9x4
If they aren't citing either the invoice or the supplier as being the issue then you are likely wasting your time. Ungating isn't guaranteed and Amazon consider more than the invoice / supplier.
General advice is to reapply after building the account with other brands / categories.
JiAlex_Amazon
Hello @Seller_UddJIqzBSOrp9
Following on your post. As mentioned by peer seller (thank you so much for your assistance) in some cases establishing a solid account with the other brands, you can request a Letter of authorisation from your supplier or brand owner that you are authorized to sell their products.
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
