Im not sure what to its been months now. Ive submitted every single piece of information Amazon asks me for and then a new issue pops up. I feel at this point Amazon is even confused. I got an email saying I need to upload a new verification document, I went to check and it asked for my birth certificate?? The only thing left to ask for is a blood sample and a lock of hair at this point? Then I received a message saying "pls ignore." I am utterly shocked by the lack of customer service. Ive had 2 phone calls and they both read from the same script, neither of them had a clue. Now I've been emailed by amazon saying to expect a call in the next 3 days from a number- this was over a week ago now. So I'm here in a state of confusion hoping somebody can help. Its really impacting my amazon sales. My listings toggle from unavailable to active all the time.