An unjust seller feedback
Hello,
We just received a seller feedback which is completely a product review. This affects our rating and ODR negatively.
Can you please check it and remove the feedback? It is attached.
@Sarah_Amzn @Ezra_Amazon @Maja_Amazon @Julia_Amazon @Winston_Amazon @Ash_AMZ @Simon_Amazon @Julia_Amzn @Sakura_Amazon_
0 replies
Seller_ZJhFeE3tNKzfh
it does state they arrived promptly which isn’t related to the product.
Note that it is amazon policy you can only request feedback removal via feedback manager and through any cases opened via the feedback manager.
It is a risk to continually ask for feedback removal this way.
Seller_QDokbHzWM3jpO
Chill, it's just 1 negative review, it's not the end of the world!
Seller_1Pr83SwcQbIUJ
it's not unjust at all,it's complaining about the quality of the food item reflecting the buyers opinion
Seller_540qgZMXuuXdD
People tend not to look at seller feedback on Amazon. If you had lots of negative seller feedback, that might be a different issue.
Honestly, it's probably better this is on your seller feedback rather than the listing.
Sarah_Amzn
Hello @Seller_gEv1wCLlWibuA,
This is Sarah with Amazon.
Could you please comment in this thread all Order IDs and their associated Seller Support Case IDs that need another review.
I'll take a look at them and see if I can assist.
Kind regards,
Sarah.
