Woe betide if any of your products (erroneously) gets placed into 'Hazmat review'

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Seller_kjXDHcJtTU3MN

Woe betide if any of your products (erroneously) gets placed into 'Hazmat review'

So we sell hand tools...for some inexplicable reason a pair of wire cutters which we've sold for years, got placed into Hazmat review (delisted/unbuyable)

There is ZERO hazmat about this product ...the body is steel, the handles are basic PVC

Methinks, doh...their bots have got it wrong...so I uploaded an SDS exemption sheet...after a couple of days the result ..."unable to classify" ...unbelievable, it would just need someone with a bit of basic common sense to just look at the product picture ....a pair of wire cutters!

I then raise a case...SS say, we've now sent it to the dedicated team ...then nothing (it's now something like 2 weeks since this product has been deactivated)

it beggars belief that Amazon could be so incompetent. As a seller who's sold on Amazon for 12 years now, this is literally the hardest it's ever been...problem after problem after problem.

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Tags:Hazmat (safety and compliance)
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Spencer_Amazon

Hello @Seller_kjXDHcJtTU3MN,

I checked your case and the team is still looking into it.

Let´s wait until mid next week, if there still is no solution, let me know and I will take it to our partner team.

Regards, Spencer

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